Knowledge Asset Management Competency Area

1. Description and Scope

Knowledge Asset Management includes capabilities related to knowledge retention and loss, mapping, diffusion and mobilization, transfer, knowledge organization systems, information governance, quality, disclosure and policy, content management, and records management. This is the competency that people normally understand when they think of knowledge management.

2.
Value of Competency to Knowledge Roles

This competency is important to Knowledge Architects, Knowledge Analysts, and Knowledge Engineers. It is also important to professionals who are not aligned with a “knowledge” role per se but are tasked to manage the physical information resources of an organization. All information professionals would be interested in these courses.


3. Proposed Courses for Competency Area

IAKM currently offers three courses in this area. These are mainstays for knowledge management. A question which is under discussion now is the degree of coverage and focus on Records Management in these two courses. It may be the case that a new 3-credit course is needed to focus entirely on Records Management. In general, though, this competency needs to be strengthened to ensure that knowledge professionals have a broader understanding of the asset management role in organizations today. Knowledge professionals also need to understand how to manage assets other than the traditional print and text.

The courses suggested for this competency are listed below. This is a fairly stable competency area, so we believe the majority of topics can be taught in traditional 3-credit courses. The recommended courses are presented in the order they might be offered in the course catalog. Each course also has a potential source or provider, identified in parentheses.

When all courses are available, students would have two 3-credit courses from which to choose in the Fall and three 2-credit courses in the Spring Semesters. In addition, 2-credit courses would be offered in Fall and Summer Sessions.


Course
Type of Course
Semester Offered
Document and Records Management
3-credit
Fall
Enterprise Content Management Systems
3-credit
Fall
Knowledge Transfer Methods
2-credit
Fall
Information Policy Development
3-credit
Spring
Knowledge Organization Systems
3-credit
Spring
Records Management
3-credit
Spring
Information Quality Methods
2-credit
Summer
Information Disclosure and Transparency
1-credit
Summer

4. Recommended Course Development Strategies and Schedule

There is potential for collaboration with AIIM, SLA or ALA for these courses. However, we recommend drawing from expertise that already exists within SLIS for this competency area wherever there is interest. We are very interested in hearing of interest from among the faculty to develop these courses. In one case, an external expert has been identified for one of the courses.


Course
Year
Developed

Knowledge Transfer Methods
2010-11
Information Disclosure and Transparency
2011-12
Information Policy Development
2011-12
Information Quality Methods
2011-12
Document and Records Management
Exists
Enterprise Content Management Systems
Exists
Knowledge Organization Systems
Exists

By the end of Academic Year 2011-12, this competency area would have a full slate of courses.


New Course Added
Academic Year 2010-11

New Courses Added
Academic Year 2011-12

New Courses Added
Academic Year 2012-13

Total Courses 2013-2014
3 credit = 3
2 credit = 1
1 credit 0

3 credit =1
2 credit =1
1 credit =1

3 credit =0
2 credit =0
1 credit = 0

3 credit =4
2 credit =2
1 credit =1



5. Funding Opportunities for Course Development

Because there is internal expertise for these courses, we would request CCI funding in 2011-12. Only one course potentially would be developed in 2010-11 – Knowledge Transfer Methods. If it were delivered in 2010-11, it would be developed drawing from the Goodyear Endowment.

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